FICM helps organizations, Associations and Community groups through design, implementation and institutionalization of dispute systems to Cut the Costs associated with disputes.

FICM assists organizations to design and develop a new dispute resolution system or to refresh their current system so that it can manage both internal and external conflict sources.

FICM DISPUTE RESOLUTION SYSTEMS

• Ombudsman Scheme – For early settlements
• Integrated Dispute Management Group (IDMG)
• Consumer Ombudsman (CDOS)
• Employee Ombudsman (BEAO)
• Dispute Resolution/Review Boards (DRB)
• Neutral Evaluation
• Customize a Program