The Certified course is delivered in three x two day modules over a two to three month period. It is highly participative and practical. Learning approaches include short lecture inputs and facilitated group discussion. Much of the learning happens from insights derived from ‘working-through’ case studies/role plays as well as from on-going feedback during these sessions. The number of participants admitted to each training program is limited in order to optimize the practical nature and learning opportunities of this program. Assessment is ongoing throughout the program and includes completion and presentation of a mediation related project
Our course participants come from the public and private sectors, and many backgrounds including commercial and legal, government, banking, human resources, sport and not-for-profit. FICM’s Mediation, Negotiation and Conflict Management training courses assist leaders, professionals, managers, consultants and decision-makers to communicate effectively, manage differences better and resolve disputes quickly.
The course is essential for any professional wanting to practice as a mediator and conciliator. The skills obtained will enhance the performance and add value to the career of:
HOW IS THE COURSE DELIVERED?
Interactive and practical learning of skills and techniques, supported by our highly skilled and experienced coaches. The course includes workshops using case studies, role play, demonstrations, video feedback and one-to-one coaching.
FICM understands that working with the right organizations and experienced trainers is key to gaining recognized skills and qualifications in the growing mediation landscape.
In association with distinguished experts in mediation from various countries around the world, the courses ensure that they reflect the latest thinking and practice in the continually innovating field of alternative dispute resolution.
FICM courses are created and delivered by worlds well known authority on dispute resolution and conflict management. Our courses are facilitated by course leaders having extensive knowledge and insight are well recognized for the excellent standards they set in Industry.
INR 30,000.00 (Inclusive of digital self-study materials, certification, refreshments and lunch each day of the course.
Blended learning: pre-release of online lectures and three onsite interactive Friday and Saturday sessions.
Continuous assessment together with a final 2,500-word written assignment & optional practical role-play assessment.
The goal of this course is to provide an appreciation of the theoretical foundations of the mediation process and to equip participants with the necessary skills to successfully mediate disputes in a number of different settings. The course and the intensive interactive workshops are designed for those wishing to practice as trained mediators.
Module 1: Theoretical foundations
Understanding the mediation process
Types of mediation
Approaches to mediation
Module 2: Mediation regulation
Legislation & Court rules
The impact of regulation on practice
Module 3: Mediation practice
Ethics and moral principles
Rules of conduct
Suitability for mediation
Module 4: Mediation contexts
Family mediation
Workplace mediation
Commercial mediation