The Ombudsman is an intermediate person who tries to resolve the complaints raised by consumers or employees. The task is to look into complaints and provide peaceful resolution of the same. The idea is to provide quick, neutral and cost effective justice to the complainant.
Consumer Ombudsman Service:
The Consumer Disputes Ombudsman Service provides accessible, fair and independent dispute resolution for consumers and businesses.
Organizational and Employee Ombudsman Program
The Internal Conflict Management and safeguarding your employees and your company from all areas of dissatisfaction, conflicts, and grievances including workplace safety, violence, threats, theft, harassment and fraud are the biggest priority of any organization.